02
Start the UX Design Process: Empathize, Define, and Ideate
02
Start the UX Design Process: Empathize, Define, and Ideate
Learn more about essential UX skills like empathy, defining user needs through problem statements, and generating diverse solutions. This course provides hands-on activities simulating real-world scenarios with Google UX designers and researchers as your instructors. This is the second course in the UX Design Certificate, a series designed to prepare you for an entry-level UX design role.
Course Info
Objectives
By the end of this course, you will be able to:
- Empathize with users to understand their needs and pain points.
- Create empathy maps, personas, user stories, and user journey maps to understand user needs.
- Develop problem statements to define user needs.
- Generate ideas for possible solutions to user problems.
- Conduct competitive audits.
- Start designing a mobile app, a new project to include in your professional UX portfolio.
Prerequisites
No prior experience required
Audience
Beginner
Available languages
English