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07

Satisfaction Guaranteed: Develop Customer Loyalty Online

07

Satisfaction Guaranteed: Develop Customer Loyalty Online

15 hours Introductory

Discover how to build customer loyalty in e-commerce and develop strong client relationships through effective strategies and practical tools. This course demonstrates your ability to deliver a successful e-commerce strategy, enhancing your professional development skills. This is the seventh course in the Google Digital Marketing & E-commerce Certificate, a series designed to prepare you for an entry-level digital marketing and e-commerce role.

info
Course Info
Objectives

By the end of this course, you will be able to do the following:

  • Identify common strategies for building customer loyalty in e-commerce
  • Understand how to successfully manage client relationships and measure satisfaction
  • Monitor an e-commerce store’s performance
  • Update an e-commerce store based on data
  • Complete a portfolio scenario to prepare for job interviews
  • Learn AI skills from Google experts to help complete marketing tasks
Prerequisites
No prior experience required
Audience
Beginner
Available languages
English

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